Customer Experience
Service Design

20 years' experience.

I'm a web-veteran, started already in 1995 creating first applications for the web. Current and past companies Visual Systems, Tieto, Nokia, Sanoma. Project management, Consultant, Concept designer...

Generic placeholder image

Customer Experience officer 2016 -

My latest role @Sanoma is to create a common CX framework, enhance customer experience across all brands and products.

Big Data concept designer 2013 - 2016

I’m from the big data team in Sanoma corporation; CDA-team (Consumer data and analytics). My passion and duty is to understand the media business, how it is changing, how we could boost retention, engagement, cross-sell and create new business opportunities with advanced analytics. Traditionally that means interacting with the business units, media brands, discuss about their core businesses and products – create ideas and pilot them within a short period of time.

Generic placeholder image

Serious programming

#Vapepatutka, Puskaradio #iOS, Android, Windows Phone #Never coded for living #Raspberry pi SMS gateway #conventional lamp stack #3D, VR and games #Unreal Engine Game editor #Virtual Reality experiments #3D blender #Motion capture AR videos #Drummer #SoundCloud #Mac, keyboards, midi, Garage band #CMX #Quadro Copter tuning #Arduino tweaking #Gaming #Power boating...

Generic placeholder image

I'm good at

  • Customer Experience
  • Service Design
  • Converting business needs into a concept
  • Illustrate concepts
  • Create working protos of concept ideas, fast
  • Communicate with internal and external stakeholders
  • Specialized in Big Data concept work
Generic placeholder image

My values.

Build a long term relationship with the employer to build concepts and solutions to achieve business targets and provide meaningful, breathtaking user experiences.

Earn trust and success from co-workers and the company management trough diferent consumer projects using ”hands-on – keep it simple” way of working.

All this can be achieved with a strong experience of several it-projects, companies, culture diferences, challenges, special features and possibilities.

All this with years experience of Big Data and Global mobile plus media business environments.

Everything with pure can-do attitude!

Generic placeholder image

#Consumer behavior data capture #Big data utilization #Data protection and privacy principles #Consumer Relationship Management #Content and marketing relevancy #Contextually aware consumer concepts